Shipping policy

Last Updated: September 20, 2026

At Forged by Vikings, we are committed to delivering your order safely and reliably. We ship our handcrafted Viking swords, medieval axes, handmade knives, and other Viking-inspired products to customers in the United States, the United Kingdom, and selected international destinations.

Please review our shipping policy before placing your order.

1. Order Processing Time

All orders are subject to processing before shipment.

Processing time: 3-5 business days (estimated).
Orders are processed Monday through Friday, excluding public holidays.
Handmade or made-to-order products may require additional preparation time. If your order needs extra processing time, we will notify you where possible.
Orders placed during weekends or holidays will generally begin processing on the next business day.

Processing times are separate from shipping and delivery times.

2. Shipping Destinations

We offer shipping to the United States, the United Kingdom, and selected international destinations.

Shipping availability depends on the destination, product type, carrier restrictions, and applicable import regulations.

Some products may not be eligible for delivery to certain countries or regions. If we cannot ship an item to your address, we will contact you regarding the available options.

Please check your local laws and import regulations before placing an order.

3. Estimated Delivery Times

Delivery times vary depending on the destination, shipping method, carrier, customs clearance, and other circumstances.

Our estimated delivery times are:

Destination	Estimated delivery
United States	7–15 business days
United Kingdom	7–15 business days
Canada	10–20 business days
Europe	10–20 business days
Australia & New Zealand	10–25 business days
Other international destinations	10–25 business days

These are estimated delivery windows, not guaranteed delivery dates. Actual delivery times may vary.

Delivery estimates generally begin after your order has been processed and dispatched.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout, where available.

The total shipping charge may depend on:

Your delivery address and destination.
The size and weight of your order.
The shipping method available for your location.
Any applicable shipping promotions.

If free shipping is offered on your order, the applicable terms and eligibility requirements will be displayed on our website or at checkout.

5. Order Tracking

Once your order has been dispatched, we will provide tracking information when it is available.

You can use the tracking details to follow your shipment and check its delivery progress.

Please allow some time for the carrier to update tracking information after dispatch.

If your tracking information has not updated for an extended period, please contact us so we can help you investigate.

6. Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout or agreed upon in writing, these charges are the responsibility of the customer.

Forged by Vikings does not control customs processing times or the decisions made by customs authorities.

Customers are responsible for ensuring that their orders comply with applicable local import laws and regulations.

7. Shipping Restrictions & Product Eligibility

Certain products, including swords, axes, and knives, may be subject to shipping restrictions depending on the destination.

We reserve the right to decline, cancel, or refund an order if:

The destination prohibits the import or delivery of the ordered product.
The carrier refuses to transport the item.
Required shipping or customs documentation cannot be completed.
We determine that the order cannot be fulfilled in compliance with applicable laws.

Customers are responsible for checking whether they are legally permitted to purchase, import, possess, and receive the products ordered.

8. Delayed or Lost Shipments

Although we work to dispatch orders within the stated processing timeframe, delays may occur due to circumstances beyond our control, including:

Customs inspections or clearance delays.
Carrier disruptions or transportation delays.
Severe weather or other unexpected events.
Incorrect or incomplete delivery information.
Public holidays or peak shipping periods.

If your order has not arrived within the estimated delivery window, please contact us with your order number.

We will review the available tracking information and assist you in contacting the shipping carrier where appropriate.

9. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible.

We cannot guarantee that address changes can be made after an order has been processed or dispatched.

Forged by Vikings is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

10. Failed Delivery & Unclaimed Packages

If a package cannot be delivered because of an incorrect address, repeated unsuccessful delivery attempts, refusal of delivery, or failure to collect the package, it may be returned to us or handled according to the carrier's procedures.

If your package is returned, please contact us to discuss the available options.

Additional shipping charges may apply if a shipment needs to be sent again. Any refund, replacement, or reshipping arrangement will be handled in accordance with our applicable policies and circumstances.